By David Schulz
Cisco solidarity Connection
The accomplished consultant to Cisco cohesion Connection voice messaging process layout, implementation, and troubleshooting
Cisco cohesion Connection offers the entire thoughts and methods you must effectively plan, layout, enforce, and preserve Cisco team spirit Connection voice messaging platforms. for each level of the approach lifecycle, firm voice specialist David Schulz deals transparent motives, functional examples, reasonable case experiences, and best-practice solutions.
The writer starts via introducing Cisco solidarity Connection’s center positive factors, functions, and elements. subsequent, he offers thorough, step by step assurance of configuration, together with clients, contacts, name routing, dial plans, category of provider, and templates. you can find broad discussions of person gains and entry, management and upkeep, redundancy and backup, and lots more and plenty extra. all through, the writer addresses many improvements brought within the new Cisco harmony Connection v8.5 software.
This e-book concludes with a whole advisor to troubleshooting, together with case stories that determine universal deployment demanding situations and assist you construct real-world problem-solving skills.
David Schulz has greater than 27 years of expertise with networking, safeguard, and voice applied sciences. prior to becoming a member of Skyline complex know-how prone, he used to be interested in community engineering, consulting, undertaking administration, and engineering oversight for a Midwest reseller. He has taught networking applied sciences to either buyers and engineers, created a number of strategy and technique methodologies and files, and held community contracting obligations at a wide worldwide company. He holds CCSI, CCNP Voice, CCSP, and CCDP certifications.
· Plan voice messaging designs, together with active-active cluster pair and single-server configurations
· establish required gear and formats, and safely measurement servers
· successfully set up and improve Cisco harmony Connection software
· practice non-Cisco integrations with PBX IP Media Gateway (PIMG) and T1 IP Media Gateway (TIMG)
· Administer clients and contacts with Cisco cohesion Connection management, Bulk management software, AXL, and LDAP
· offer entry through telephones, the net, and cellular applications
· Configure name, listing, and interview handlers
· enforce dial plan parts, together with walls and seek scopes
· Configure Cisco team spirit Connection networking, together with SMTP
· Configure, enforce, and use Voice Profile for web Mail (VPIM)
· Create reviews and practice real-time monitoring
· grasp instruments for upkeep, backup, and catastrophe recovery
· enforce complicated good points, from SpeechView to SMS notification
This IP communications e-book is a part of the Cisco Press® Networking know-how sequence. IP communications titles from Cisco Press aid networking execs comprehend voice and IP telephony
technologies, plan and layout converged networks, and enforce community
solutions for elevated productivity.
Read or Download Cisco Unity Connection (Networking Technology: Ip Communications) PDF
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Additional info for Cisco Unity Connection (Networking Technology: Ip Communications)
Each one configured person is counted as a voicemail authorized person. The clients’ gains and functions are depending on the configured concepts, templates, and sophistication of carrier (CoS), that are configured via an administrator. those ideas, templates, and CoS good points are mentioned all through this part. A consumer with a mailbox is also configured as an administrator through using the process Administrator function to this appropriate consumer. 159 160 Cisco cohesion Connection Contacts Contacts have a couple of reasons counting on the wishes of the association. those are just like clients with out mailboxes; in spite of the fact that, they've got a telephone extension, yet no voicemail or administrative rights on Cisco solidarity Connection. rather in all probability, they may have only a mobile extension or voicemail on one other method. those clients could be configured for brokers, employees, owners, or contractors that experience a telephone extension or an exterior mobilephone quantity and want to be accessible from the voice-messaging procedure. clients in Cisco team spirit Connection should be afforded the power to entry those contacts in the course of the listing, identify dialing, or own name move ideas. every one of those positive aspects is mentioned later during this part. those contacts should be outlined via the administrator, and made to be had to all clients. Or they are often user-defined, which means they're to be had merely to a particular consumer. Voice Profile for net Mail (VPIM) clients is also configured as contacts. as a consequence, those VPIM contacts have a listing directory, yet their voicemail exists on one other voice-messaging procedure. The voicemail might be recorded at the neighborhood Cisco team spirit Connection server and forwarded to the configured contacts’ voicemail through basic Mail move Protocol (SMTP). Default clients besides the applying administrator person created on the time of install, the variety of default clients exist to supply a number of features. those default consumer debts can't be deleted and should consistently be displayed in Cisco cohesion Connection management. those clients are outlined as ■ Operator: Configured as a consumer With a Mailbox. this can be the default message recipient for the Operator name handler. name handlers are explored later during this part. The default habit might be converted as required to fulfill the wishes of the association; in spite of the fact that, if the default habit is used, a person could be assigned the task obligations to address those calls and visual display unit this voice mailbox. ■ Replication: Configured as a consumer and not using a Mailbox. This person is the replication agent answerable for replicating all gadgets in the Cisco solidarity Connection cluster and while replicating gadgets and listing details for VPIM and electronic networking. ■ undeliverablemessagesmailbox: Configured as a consumer With a Mailbox. this can be the one person assigned as a member of the Undeliverable Message distribution record. If for any cause a message can't be brought, this distribution checklist gets all messages together with mailbox quotas surpassed, or notifications of undeliverable messages (sending and forwarding messages).